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Terms of Use

Last updated: July 3, 2026

1. Acceptance2. The service3. Accounts & access4. Roles & responsibilities5. Data ownership6. Acceptable use7. Tracking only8. Beta & availability9. Liability10. Indemnity11. Termination12. Changes13. Governing law14. Contact

1. Acceptance of these terms

ManageRent (“ManageRent”, “we”, “us”, or “our”) is a property rental management platform available at managerent.ca, based in Ontario, Canada.

By accessing or using ManageRent, you agree to be bound by these Terms of Use. If you are using ManageRent on behalf of a brokerage, agency, or other organization, you represent that you have authority to bind that organization to these terms, and “you” refers to that organization. If you do not agree, do not use the service.

2. The service

ManageRent helps realtors, landlords, and tenants coordinate the back office of residential rentals — including property and tenancy records, rent and utility billing with split calculations, a payment confirmation workflow, notifications, and rent receipts.

ManageRent is a record-keeping and coordination tool. It is not a payment processor, escrow service, brokerage, lender, or provider of legal, tax, accounting, or real estate advice. Money is never collected, held, or moved through ManageRent; the platform tracks payment status that users record themselves.

3. Accounts & access

ManageRent is currently invite-only. Accounts are created by an authorized realtor or administrator, and access is granted through a single-use invitation and personal identification (PIN) flow. You are responsible for:

  • Keeping your login credentials and PIN confidential;
  • All activity that occurs under your account, whether or not authorized by you;
  • Notifying us promptly through the contact page if you suspect unauthorized access.

You must provide accurate information and keep it current. You may not share, sell, or transfer your account.

4. Roles & responsibilities

ManageRent serves four roles — administrators, realtors, landlords, and tenants — each with different access. The realtor (or their brokerage) is the account owner and is responsible for the people they invite and the data they enter or upload, including personal information about their landlords and tenants.

If you enter another person’s information into ManageRent, you confirm that you have the authority and any consent required to do so, and that your use of that information complies with applicable law, including Canadian privacy legislation.

5. Data ownership

The realtor (or their organization) owns and controls the customer data they put into ManageRent — property records, tenancy details, billing figures, payment history, and the personal information of the landlords and tenants they manage. ManageRent does not claim ownership of that data.

ManageRent stores and processes this data as a service provider, acting on the realtor’s instructions and on their behalf, solely to operate and improve the platform, to provide support, to secure the service, and to meet our legal obligations. Our handling of personal information is described in our Privacy Policy.

6. Acceptable use

You agree not to:

  • Use ManageRent for any unlawful, fraudulent, or misleading purpose, or to violate the rights of others;
  • Enter data you have no lawful right to enter, or use the platform to harass, discriminate against, or harm tenants, landlords, or others;
  • Attempt to access data belonging to another organization, or circumvent security, access controls, or rate limits;
  • Reverse engineer, scrape, overload, or disrupt the service or its infrastructure;
  • Upload malware or use the service to send spam or unsolicited messages.

7. Tracking only — no payments, no advice

ManageRent records the status of rent and utility payments that users mark themselves; it does not verify that a payment actually occurred, and it does not process, hold, or transfer funds. Receipts and figures generated by ManageRent are conveniences based on the data users enter and are not tax, legal, or accounting advice. You are responsible for confirming the accuracy of your own records and for complying with your obligations under tenancy, tax, and real estate law.

8. Beta status & availability

ManageRent is offered during a private beta. The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that data will never be lost. Features may change or be discontinued.

9. Limitation of liability

To the fullest extent permitted by applicable law, ManageRent and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the service. Our total aggregate liability for any claim relating to the service will not exceed the greater of the amounts you paid us for the service in the twelve months before the claim, or CAD $100. Nothing in these terms limits liability that cannot be limited under applicable law.

10. Indemnity

You agree to indemnify and hold harmless ManageRent and its operators from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of the data you enter or upload, your use of the service, your violation of these terms, or your violation of any law or the rights of a third party — including any claim by a landlord or tenant relating to information you entered about them.

11. Suspension & termination

We may suspend or terminate access if you breach these terms, where required by law, or to protect the service or its users. You may stop using ManageRent at any time. On termination, the data ownership and retention terms in these Terms and our Privacy Policy continue to apply. To preserve records and comply with legal obligations, some data may be retained after an account is closed.

12. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide reasonable notice. Continued use of the service after changes take effect means you accept the revised terms.

13. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located in Ontario for any dispute that is not otherwise resolved.

14. Contact

Questions about these terms? Reach us through the contact page.